Policies

Sales:

All orders are shipped from Sweden. Sales are conducted according to the European Law, thus, customers residing within the EU, will be charged extra 25% VAT.

Payments should be received to confirm orders. Processing orders, may take up to 48 hours on business days. 

We sell exclusively through our website, and we don't have any other branches or shop anywhere else.

Shipping:

We ship worldwide, and the shipping cost is calculated automatically upon checkout. The shipping cost depends on the weight and the dimensions of the shipment. We ship using the following companies: PostNord, DHL Express, DHL Freight, FedEx. 

The shipping time varies, depending on the destination. Shipping within EU, takes 3-7 business days, while shipping to outside EU, may take up to 3 weeks.

Once the package is shipped, then the tracking information will be uploaded to the order's details.

Returns:

All customers have the right to return their items within 10 business days from the day of their arrival. In order to return any item, then the item's package should be unopened, and the item should be unused. 

Opened, or used items cannot be returned, nor will be refunded for.

In case of a return, then an advance approval must be given by our customer service team, as well, any shipping fees paid, have to be covered by the buyer solely.

The same time frame applies when requesting to return a damaged item received.